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Shipping & Returns

Delivering Package

Shipping Policy

When do I receive my order?

 

  • Regular shipping usually takes 4-6 business days after placing an order for delivery. This is once payment has been received in the Nu Skin account.

  • Wire payments can take up to 3 working days to reflect in the Nu Skin Account, these days should not be included in the shipping timing.

  • Outlying areas may take additional time outside of the 4-6 working days indicated. For a full list of areas please click here.

  • Our third-party couriers do not ship orders on holidays or weekends. These days do not count as shipping days when referring to a shipment taking 4-6 business days for delivery.

Return & Exchange Policy

What is the return policy?

 

If you are not completely satisfied with your order, you are welcome to return any unopened products within the establihed deadlines in our Return/Refund & Excahnge Policy and the Policies and Procedures from the date of purchase directly back to Nu Skin if purchased from the Company. Please contact your local Customer Service to obtain a Return Merchandise Authorisation (RMA) number and full return instructions on how to return the products according to our Return, Refund and exchange Policy and in our Policies and Procedures.

 

The return address is as follows:

Expeditors

Johannesburg, South Africa

Cnr Elgin and Great North road,

Pomona, Kempton Park 1619

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